ISOWA NEWS LETTER
2019/03 Vol. 119
The ISOWA NEWS LETTER is a newsletter for the benefit
of special customers only.
Each month we bring you information about our company
and its products – information you won’t find on our home page
or in our catalogs.
We hope the ISOWA NEWS LETTER will help you feel closer to us.
1├ New employees on site during installation
2├ What Color Is Our Belief?
From President Isowa’s Blog, ISOWA DIARY
Hello Everyone, this is Ron from ISOWA America.
In the US, we are making it through the final weeks of winter
and looking forward to spring.
Many people start their year with New Year resolutions,
but for me, the renewed life that spring brings is a perfect time
to be re-motivated for another year of challenges.
This is also the time when people come out of their winter hibernation
(our excuse for not doing things when its cold) and engage in
the unofficial ritual of spring cleaning chores.
Spring cleaning chores can be as simple as reorganizing
a cluttered closet that has been growing for years,
or it can be more intense like a whole house washing inside and out.
As years pass, sometimes these efforts turn in to fond memories
as I think back to helping family members with especially challenging chores.
The idea of spring cleaning can be associated with more than
cleaning around our homes. It is also a perfect time to look at
how we go about our daily work and consider ways to clean up
old business and take measures to improve ourselves
and our efforts for the future.
However you prepare for your spring, either at home or at work,
I wish you much success with your chores!
And now, let’s turn to Vol. 119 of the ISOWA NEWS LETTER.
We hope you like this edition.
New employees on site during installation
Hello, this is Inui of Customer Support/Service Department.
At the end of last year/beginning of this year, a total of 150 personnel
visited customer factories, where they participated in 15 Installations/modifications.
All of our staff are sincerely thankful that they were able to complete
their work with the understanding and cooperation of our customers.
In this issue of “ISOWA NEWS LETTER”, four new employees share
with you their impressions from being on site during installation work.
[New employee: US]
– Learn the work contents and approaches to the work, and then start working
– Be able to think and work by myself without being an onlooker
and without waiting for instructions
This was my first experience with installation work, so I did not really
have an image of it in my head. However, the tension was different than it is
at the company, and the mood of the senior employees was also completely different.
I felt that being able to safely perform the work within a limited time period
in order to start production on schedule is of the utmost importance.
I was impressed by the fact that the senior employees
understand the arrangements and what each of them are supposed to do,
and work in a brisk manner, immediately starting the next work task
after finishing one. I also felt that the teamwork was outstanding.
Also, I felt that, in order for myself to work in a team, I would need to
be able to do the work that I have already experienced once.
I consciously decided to make a change because I won’t learn anything
if I don’t do the practice to prepare for the actual work while I am at our factory.
I was on site during all stages, from installation to production,
but it does not merely end with installing the machinery.
I strongly felt that I want to be a service technician who can be a good
adviser to customers and provide proposals to improve their productivity.
[New employee: ON]
– Work while adhering to the policy of “Safety First”
– Learn and understand the workflow, from removal of old machinery
to machinery adjustment
The installation work was done with an affiliate company,
so I was aware of the fact that I would need to communicate so that
my face and name would be remembered and work without forgetting
to be considerate of those around me.
There were some instances where the processes did not proceed smoothly.
For example, problems occurred during foundation work. However,
because the work period and start date of production of the customer are fixed,
we cannot delay the work. I definitely felt that work sites are living things.
Therefore, what I felt is important is to bring together many ideas and
employ them with good judgment.
I strongly felt that, in working at ＩＳＯＷＡ and with our many affiliate companies,
some tasks will come at the same time in the same place if I don’t communicate well.
That would decrease productivity, so I must work while being
considerate and watchful of my surroundings.
I would like to utilize this experience in my future service work.
[New employee: HY]
– Become able to explain operations and maintenance
– Grasp the sensation of sheet quality at every parameter
– Create a list summarizing procedures for troubleshootings
that occurred at work sites
This was a case where workers alternated with each other at the work site,
so I took the place of one of the senior staff members and I was on site during
the night shift. I was able to answer questions about operations for running
the equipment, cartridge changing, and the locations that need to be cleaned daily.
However, there were many cases where I had difficulty explaining why small
problems occurred and how to deal with them.
I felt that the accumulation of little things, such as these kinds of explanations,
is what fosters trust in the machinery of ISOWA, ISOWA people,
and the ISOWA Company itself.
I strongly felt that I want to be an engineer who is capable of conveying
the performance and merits of machinery in a more correct and accurate manner.
[New employee: MH]
– Clarify the processes and work contents beforehand in order to prevent delays
– Create documents which illustrate the processes, etc., based on this installation work
(Because I am waiting to perform very similar work in March)
I had an impression of the tight schedule and tough work content,
however, from watching the work of the senior employees,
I could grasp not only the electrical aspects, but also the mechanical aspects,
of the processes.
The thing that I learned about during the installation was
the Corrugator Production Controller.
There are many cases where changes are made to the calculation
formulas of the Corrugator Production Controller due to modifications
and replacements, and each time I worked hard to understand
why that formula was preferable. I haven’t had any opportunities
to work with the Corrugator Production Controller until that time,
but I was able to learn how to operate it.
While being on site for production, I understood that, with the cold
weather making me weaker, it was extremely difficult to find the parts
that are inconsistent with the old machinery and to handle such situations.
During the latter half, I was solely entrusted with the electrical work at
the work site, and I felt that it was worthwhile.
In the future, I would like to be able to handle work in a similar situation
in a smoother manner.
With regards to the modification work that is waiting for me in March,
I was able to learn about the processes and work content.
In addition to making documentation, I would like to sufficiently utilize
that experience in the future.
What do you think?
At ISOWA, the entire company comes together and works to train new employees.
Before performing installation work, new employees have discussions
with supervisors and establish their own goals. All the employees follow up on that.
Even during this installation work, employees received messages of
encouragement from other departments and also occasionally received
After establishing goals and tackling the installation work,
the new challenges that employees want to tackle after returning
to the company from the work sites are clear.
ISOWA would like all of our employees to continue to come
together and do their best to be able to provide even more value to
Thank you very much.
What Color Is Our Belief?
From President Isowa’s Blog, ISOWA DIARY
Since our recruitment website is getting a little old,
we have been discussing its renewal.
▼To read more about it, visit the below website
(President Isowa’s blog, ISOWA DIARY)
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