Vol.119: New employees on site during installation

——————————————
ISOWA NEWS LETTER
2019/03   Vol. 119
——————————————
The ISOWA NEWS LETTER is a newsletter for the benefit
of special customers only.
Each month we bring you information about our company
and its products – information you won’t find on our home page
or in our catalogs.
We hope the ISOWA NEWS LETTER will help you feel closer to us.

─┬───────────────────
1├ New employees on site during installation
2├ What Color Is Our Belief?
From President Isowa’s Blog, ISOWA DIARY
─┴───────────────────
Hello Everyone, this is Ron from ISOWA America.
In the US, we are making it through the final weeks of winter
and looking forward to spring.

Many people start their year with New Year resolutions,
but for me, the renewed life that spring brings is a perfect time
to be re-motivated for another year of challenges.
This is also the time when people come out of their winter hibernation
(our excuse for not doing things when its cold) and engage in
the unofficial ritual of spring cleaning chores.

Spring cleaning chores can be as simple as reorganizing
a cluttered closet that has been growing for years,
or it can be more intense like a whole house washing inside and out.
As years pass, sometimes these efforts turn in to fond memories
as I think back to helping family members with especially challenging chores.

The idea of spring cleaning can be associated with more than
cleaning around our homes.  It is also a perfect time to look at
how we go about our daily work and consider ways to clean up
old business and take measures to improve ourselves
and our efforts for the future.
However you prepare for your spring, either at home or at work,
I wish you much success with your chores!

And now, let’s turn to Vol. 119 of the ISOWA NEWS LETTER.
We hope you like this edition.
———————————————–
New employees on site during installation
———————————————–
Hello, this is Inui of Customer Support/Service Department.

At the end of last year/beginning of this year, a total of 150 personnel
visited customer factories, where they participated in 15 Installations/modifications.
All of our staff are sincerely thankful that they were able to complete
their work with the understanding and cooperation of our customers.

In this issue of “ISOWA NEWS LETTER”, four new employees share
with you their impressions from being on site during installation work.

[New employee: US]

Goals:

– Learn the work contents and approaches to the work, and then start working
– Be able to think and work by myself without being an onlooker
and without waiting for instructions

Impressions:
This was my first experience with installation work, so I did not really
have an image of it in my head. However, the tension was different than it is
at the company, and the mood of the senior employees was also completely different.
I felt that being able to safely perform the work within a limited time period
in order to start production on schedule is of the utmost importance.

I was impressed by the fact that the senior employees
understand the arrangements and what each of them are supposed to do,
and work in a brisk manner, immediately starting the next work task
after finishing one. I also felt that the teamwork was outstanding.
Also, I felt that, in order for myself to work in a team, I would need to
be able to do the work that I have already experienced once.

I consciously decided to make a change because I won’t learn anything
if I don’t do the practice to prepare for the actual work while I am at our factory.
I was on site during all stages, from installation to production,
but it does not merely end with installing the machinery.
I strongly felt that I want to be a service technician who can be a good
adviser to customers and provide proposals to improve their productivity.

[New employee: ON]

Goals:
– Work while adhering to the policy of “Safety First”
– Learn and understand the workflow, from removal of old machinery
to machinery adjustment

Impressions:
The installation work was done with an affiliate company,
so I was aware of the fact that I would need to communicate so that
my face and name would be remembered and work without forgetting
to be considerate of those around me.
There were some instances where the processes did not proceed smoothly.
For example, problems occurred during foundation work. However,
because the work period and start date of production of the customer are fixed,
we cannot delay the work. I definitely felt that work sites are living things.
Therefore, what I felt is important is to bring together many ideas and
employ them with good judgment.
I strongly felt that, in working at ISOWA and with our many affiliate companies,
some tasks will come at the same time in the same place if I don’t communicate well.
That would decrease productivity, so I must work while being
considerate and watchful of my surroundings.

I would like to utilize this experience in my future service work.

[New employee: HY]

Goals:
– Become able to explain operations and maintenance
– Grasp the sensation of sheet quality at every parameter
– Create a list summarizing procedures for troubleshootings
that occurred at work sites

Impressions:
This was a case where workers alternated with each other at the work site,
so I took the place of one of the senior staff members and I was on site during
the night shift. I was able to answer questions about operations for running
the equipment, cartridge changing, and the locations that need to be cleaned daily.
However, there were many cases where I had difficulty explaining why small
problems occurred and how to deal with them.
I felt that the accumulation of little things, such as these kinds of explanations,
is what fosters trust in the machinery of ISOWA, ISOWA people,
and the ISOWA Company itself.
I strongly felt that I want to be an engineer who is capable of conveying
the performance and merits of machinery in a more correct and accurate manner.

[New employee: MH]

Goals:
– Clarify the processes and work contents beforehand in order to prevent delays
– Create documents which illustrate the processes, etc., based on this installation work
(Because I am waiting to perform very similar work in March)

Impressions:
I had an impression of the tight schedule and tough work content,
however, from watching the work of the senior employees,
I could grasp not only the electrical aspects, but also the mechanical aspects,
of the processes.
The thing that I learned about during the installation was
the Corrugator Production Controller.
There are many cases where changes are made to the calculation
formulas of the Corrugator Production Controller due to modifications
and replacements, and each time I worked hard to understand
why that formula was preferable. I haven’t had any opportunities
to work with the Corrugator Production Controller until that time,
but I was able to learn how to operate it.

While being on site for production, I understood that, with the cold
weather making me weaker, it was extremely difficult to find the parts
that are inconsistent with the old machinery and to handle such situations.
During the latter half, I was solely entrusted with the electrical work at
the work site, and I felt that it was worthwhile.
In the future, I would like to be able to handle work in a similar situation
in a smoother manner.

With regards to the modification work that is waiting for me in March,
I was able to learn about the processes and work content.
In addition to making documentation, I would like to sufficiently utilize
that experience in the future.

What do you think?
At ISOWA, the entire company comes together and works to train new employees.

Before performing installation work, new employees have discussions
with supervisors and establish their own goals. All the employees follow up on that.
Even during this installation work, employees received messages of
encouragement from other departments and also occasionally received
strict guidance

After establishing goals and tackling the installation work,
the new challenges that employees want to tackle after returning
to the company from the work sites are clear.
ISOWA would like all of our employees to continue to come
together and do their best to be able to provide even more value to
our customers.

Thank you very much.
—————————————————————
What Color Is Our Belief?
From President Isowa’s Blog, ISOWA DIARY
—————————————————————
Since our recruitment website is getting a little old,
we have been discussing its renewal.

▼To read more about it, visit the below website
(President Isowa’s blog, ISOWA DIARY)
http://h-isowa.blogspot.com/2019/02/what-color-is-our-belief.html
*  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *   *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *   *  *  *

We thank you for reading through the ISOWA NEWS LETTER.
How did you like our press letter?
If you have an interest in a particular subject,
please kindly inform us. We are willing to bring your subject to the press.

——————Copyright(C) 2009-2018 ISOWA Corporation——————

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Vol.118:Looking back at the Open House2

——————————————
ISOWA NEWS LETTER
2019/02 Vol. 118
——————————————
The ISOWA NEWS LETTER is a newsletter for the benefit
of special customers only.
Each month we bring you information about our company
and its products – information you won’t find on our home page
or in our catalogs.
We hope the ISOWA NEWS LETTER will help you feel closer to us.

─┬───────────────────
1├ Looking back at the Open House2
2├ New Year’s Resolutions
From President Isowa’s Blog, ISOWA DIARY
─┴───────────────────
This is T. Takeshima, aka Mr. T of ISOWA.
The start of a new year has quickly passed by,
and now it’s February. It has been cold recently,
but how are all of you doing?

For a long time, people have said that February and August
are the months on which business is slow in Japan.
The reason is that sales drop due to the tightening of
expenditures during February in response to events which
require large expenditures from December to January
(Christmas, New Year’s, year-end parties, and New Year’s parties).
Another reason has to do with the season, and that the desire
of people to make purchases decreases as they avoid going out
because February is short and cold.

An important event for me in February, no matter what,
is the NFL Super Bowl. Also, there is the global festival of
Carnival in Rio de Janeiro hosted in Brazil, where I have been
multiple times on business to perform machine installation and
after-care services. In Brazil, I was able to encounter many cheerful
and kind people, and had many extremely wonderful
experiences and memories.

So far, I have never visited Brazil during February.
I was looking forward to being able to see and experience
Carnival because the installation of our company’s new and
powerful Falcon will take place at the same time this year.
However, unfortunately, I will not be able to participate in
the installation this time. Therefore, if there is at least something
that I can do to support the installation from behind the scenes,
I would like to be actively involved.

And now, let’s turn to Vol. 118 of the ISOWA NEWS LETTER.
We hope you like this edition.

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Looking back at the Open House 2
——————————————————-
In the last issue, we introduced the ISOWA Open House Digest
(CF60 + KOHLER Water Deck and IBIS high-speed Edge Opener)
and various booths.
In this issue, we bring to you the questionnaire results from
those who visited the Open House and the enthusiastic impressions
of the project members!
I would be delighted if I am able to bring as much of the enthusiasm
present at the Open House as possible to all of you who were unable
to attend due to conflicting schedules.
Please have a read through it when you have time.

┏━┳━━━━━━━━━━━━━━━━━━━━━
┃Ⅲ┃ Questionnaire results
┗━┻━━━━━━━━━━━━━━━━━━━━━

◎ With regards to the CF60 Single Facer
– Did you feel that it would contribute to improvements in
the productivity of your company?
Absolutely    21.6%
Somewhat    72.4%
Not at all      6.0%
◎ With regards to the WD01 KOHLER Water Deck
– Did you feel that the WD01 would contribute to the productivity of
your company?
Absolutely     20.9%
Somewhat     76.9%
Not at all           2.2%
◎ With regards to the IBIS
– Did you feel that the IBIS you saw today would contribute to
the productivity of your company?
Absolutely     33.6%
Somewhat     61.2%
Not at all       5.2%
– Please evaluate the joint accuracy of the boxes of paper run demonstrations performed today.
Very good    45.1%
Good       51.2%
Normal        3.7%
Poor           0%

Introduction to comments from customers

◎ CF60 Single Facer
– For both the speed and the accuracy, I could feel that it is a
very high-level machine.
– I think that is a machine that is easy to maintain.

◎ WD01 KOHLER Water Deck
– In spite of the fact that water is a major foe of paper,
the idea of it being good for paper is amazing.
– I was surprised at how effective it is, even for the adhesive
strength of thick paper.
– I could see an even water film over the surface of the paper.
It is better than a shower.
– I was extremely interested, and I admired it as a device that
we could use for dealing with sheet warp in the future.

◎ Fixed Folder Gluer IBIS FFG with “Good Luck Accelerated”
improved Edge Opener
– The concept of the Edge Opener is really interesting, and I was impressed.
– The precise crease lines are amazing, and I was surprised at the joint accuracy.
– Please try to make it even more faster.

◎ About the Open House in general
– The idea of the Open House being centered around younger members,
the way it is conducted, and the like are extremely amazing.
– It is very clear that the younger staff members are able to conduct
themselves confidently and vigorously.
– I have participated in every Open House, and they have all been fun
because the event production is different every time.
-I felt ISOWA’s desire to make good products

We were able to receive such words of gratitude from our customers.
With these complimentary words, we understand that our customers
expect that “ISOWA can still do more!” In order to meet these expectations,
we will aim to further improve customer satisfaction with our philosophy
of “ISOWA keeps you going -always on the go!”

┏━┳━━━━━━━━━━━━━━━━━━━━━
┃Ⅳ┃Impressions of project members
┗━┻━━━━━━━━━━━━━━━━━━━━━

This section introduces the impressions of the project members
who were responsible for the project management of this Open House.

◎ N.H (Project Leader), Customer Support/Service Department, West Japan Group

“First of all, I am extremely glad that we were able to finish
the Open House without any problems.
It was made up of all those who visited us and all of you
who helped to put it on. The project members and myself went through
a lot of trial and error regarding how we should convey, in a manner
worthy of ISOWA, the concept of “Human-Friendly and KIKAI-Friendly”
to those in attendance.

I feel that all who were present were able to experience something
that is the essence of ISOWA. I will utilize what I experienced at this
Open House and work to continue conveying what is the essence of ISOWA.
Thank you very much.”

◎ M.K (Master of Ceremonies), Customer Support/Service Department

“It was an extremely great honor for me to be entrusted with
the major role as Master of Ceremonies of this Open House.
I felt that I was given a wonderful opportunity that will allow me to grow.

If I am given such an opportunity again sometime in the future,
I would like to be able to show all of you an improved version of myself.
Also, thank you very much to all of you who came to ISOWA and
to all ISOWA People who gave your support!”

◎ S.T, In Charge of Corrugators, Engineering Department

“For me, the Open House was a good opportunity for engineers,
like myself, to directly hear what many customers have to say.
This year as well, I was able to receive hints for future development
directly from customers themselves, from the numerous
questionnaires, etc. I will utilize these to advance more
‘Human-Friendly and KIKAI-Friendly’ development.”

◎ Y.H, In Charge of Finishing Equipment, Engineering Department

“I was involved in this Open House as the person in charge
of the IBIS ‘Edge Opener Acceleration’. I am extremely grateful
to all of you who took time out of your busy schedules to come
to the Open House. Through this Open House, were you able to
feel the ‘i Machine & Technical Strength of ISOWA’ which continues
to evolve? I will continue doing my best to bring better products to
everyone, so I would be glad if we could continue working together.”
These past few years, we have hosted an Open House every year
as an event for us to express our feelings of gratitude to
those customers with which we have long relationships and
to meet future customers that we previously did not have
any relationships with.
As mentioned at the beginning, there were many visitors to
the 2018 Open House, with 164 people from 87 companies.
It was an extremely valuable Open House because we
received feedback from many customers while introducing
to them “the current ISOWA” through new technologies, initiatives,
and the like. We will sincerely listen to what our customers have to say,
and continue to pursue value for them.

To all of you who were unable to attend this Open House due to
conflicting schedules, we are sincerely hoping that you will attend next time.
Thank you.

—————————————————————
New Year’s Resolutions
From President Isowa’s Blog, ISOWA DIARY
—————————————————————
The New Year has begun.

▼To read more about it, visit the below website
(President Isowa’s blog, ISOWA DIARY)
http://h-isowa.blogspot.com/2019/01/new-years-resolutions.html

* * * * * * * * * * * * * * * * * * * ** * * * * * * * * * * * * * * * * * * *

We thank you for reading through the ISOWA NEWS LETTER.
How did you like our press letter?
If you have an interest in a particular subject,
please kindly inform us. We are willing to bring your subject to the press.

——————Copyright(C) 2009-2018 ISOWA Corporation—–

Vol.117:Looking back at the Open House

——————————————
ISOWA NEWS LETTER
2019/01 Vol. 117
——————————————
The ISOWA NEWS LETTER is a newsletter for the benefit
of special customers only.
Each month we bring you information about our company
and its products – information you won’t find on our home page
or in our catalogs.
We hope the ISOWA NEWS LETTER will help you feel closer to us.

─┬───────────────────
1├ Looking back at the Open House
2├ Open House 2018
From President Isowa’s Blog, ISOWA DIARY
─┴───────────────────

Hello, everyone. This is Takano from the Export Department.

Recently, it has become clear to me how much my physical fitness
has declined, and I have been experiencing numerous problems.
Therefore, I have made up my mind to start doing strength training.
On my way home from work, I found a gym that is inexpensive and
has the kinds of machines that I need, so I joined immediately.

I hadn’t exercised for about five years, so I started training about
30 to 50 minutes, once per week. I unexpectedly and suddenly
encountered someone from the office, and both of us were surprised!
When I asked him how often he exercises and he told me that
he exercises three times a week, for up to two and a half hours at a time,
I was even more surprised!!

I have made a new resolution to work hard without succumbing to defeat,
while dreaming of my stomach becoming smaller and my body becoming
lighter a year from now.
If I have another chance this time next year, I will give all of you an update.

And now, let’s turn to Vol. 117 of the ISOWA NEWS LETTER.
We hope you like this edition.

———————————————–
Looking back at the Open House
———————————————–

Hello, everyone. Thank you for always being helpful.
This is Fujikawa of the Customer Support/Service Department,
East Japan Group.

We hosted the Open House for two days, from November 28th to 29th.

The Open House was an event which brought together the
collective efforts of ISOWA.
Thanks to all of you, 164 people from 87 companies attended
over the two days, and the Open House ended as a great success.

This issue looks back and discusses what the Open House was like.

I would be delighted if I am able to bring as much of the enthusiasm
present at the Open House as possible to all of you who were
unable to attend due to conflicting schedules.
Please read through it in your spare time.

┏━┳━━━━━━━━━━━━━━━━━━━
┃Ⅰ┃ Open House digest
┗━┻━━━━━━━━━━━━━━━━━━━

This Open House introduced to everyone the two ways
in which we have further advanced the concept of
“Human-Friendly and KIKAI*-Friendly”.

About our company’s development concept of
“Human-Friendly and KIKAI-Friendly” is……

“Human-Friendly”
This means making it possible for those employed in manufacturing,
such as operators, to return home to their beloved families
safely and promptly.

“KIKAI-Friendly”
KIKAI-Friendly has two meanings. The first one is being
“Machine (Kikai)-Friendly” by achieving the maximum effects of
the machines with their original performance rather than simply improving
their specifications; in other words, having less stress on machines.
The second meaning is “reduction of opportunity (Kikai) loss”.

Based on that concept, we presented our newly developed machines
to all the visitors.

“So-lution” CF60 + KOHLER Water Deck
Sheet warp in corrugators is so difficult to solve that it is referred to as
“a permanent problem” in the industry, and it is the one many corrugated
companies have.
We are aware of the mechanism what causes warp.
Even though we are aware of the mechanism what causes the warp,
there has not been fundamental solution. Additionally, the recent increase
of small-lot multi-product production, especially in Japan, has a major
impact on such sheet warp issue, which results Kikai-loss.
(Loss of opportunities)Specific examples are Sheet stack inversion work
for warp correction, sheet return and inspection work, reduction of
corrugator speed, print failure during the finishing process, and jam up.

What we introduced as the solution to sheet warp is
the “反リューション” (“So-lution”).
The name is a compound of “反り” (“Sori”, Japanese for “warp”)
and “ソリューション” (“solution”).
With the CF60 and KOHLER Water Deck, we introduced an unconventional
and fundamental solution to warp.

The KOHLER Water Deck is a new mechanism capable of freely
controlling warp by changing the application amount of the moisture.
Visitors to the Open House, by watching videos, could see changes
in the amount of warp by changing the application amount of the
moisture and that it is possible to manufacture flat sheets free from warp
by controlling the amount of moisture applied, even when the production
speed has been drastically changed.

Also, we used videos, data, and paper run demonstrations to show to
visitors that it is not only useful against warp, but also is effective for
increasing the adhesive strength of processing thick paper because
the application of water improves the absorption of the glue into the paper.
Moreover, the CF60 has a strong emphasis on “visualization”, and one
of its strengths is that it allows you to see:
– temperature regularities, sufficient heat, and excessive heat
by using thermography
– edge misalignment, and glue dam position by using the glue dam camera
– vapor pressure drops, drain discharge status, and vapor usage
by using the steam system
This makes it possible to increase speed easily, and it clarifies the state
of production, even when using thick paper
“Bad Luck Out, Good Luck Accelerated!” IBIS
Presently, there are people who think of IBIS if someone mentions
ISOWA and people who think of the “Edge Opener” if someone mentions IBIS,
and the word “Edge Opener” has become a byword for “IBIS”.

The first time we introduced IBIS, it was at the Open House two years ago.
As an example of “Bad Luck Out, Good Luck In!”, we presented
a new technology which allows for production with high joint accuracy
of extremely difficult boxes, the “Edge Opener” fishtailing correction device,
which received a major reaction from those in attendance.
Thanks to you, the IBIS, which the first model was delivered in 2008,
has reached 100 orders and has enjoyed an extremely great reputation.
Meanwhile, the “Edge Opener” has a limited production speed of
160 sheets per minute, which has become a cause of opportunity
loss depending on complexity of box shapes.
We introduced an improved version of the “Edge Opener” as
an example of “Bad Luck Out, Good Luck Accelerated!”

Users of IBIS often told us that, “The ’Edge Opener’ is capable of
such fine joint accuracy, so we want you to make it faster!” However,
with the conventional control, keeping the paper run at 200 sheets/minute
resulted in a misalignment of around 100 mm or more in the timing of
the opening of the edge plate against the target timing.
So there was the problem of control not being as possible as we expected.
Therefore, we have reexamined the electrical machinery and
control program from scratch, and increased the speed by improving it
so that it is within a range of around 10 mm.

The way it is written above might make you think that it is a simple matter,
but controlling the timing with an extremely precise accuracy of
0.001 seconds, or 1/1000th of a second, was necessary in order to
increase the speed.

The box used during the paper run demonstration was the following product.

Flute : AB
Materials: K210 x S120 x S120 x S120 x K210
Dimensions: Width: 870 mm (Box depth: 678 mm) x Length: 1,123 mm
Speed: 200 sheets/minute (bundles of 10 sheets)

The box shape is extremely difficult, and it is difficult to achieve
joint accuracy in tubular boxes, but we received many compliments
from customers while they inspected the products during the time
after the paper running.
In the future as well, we will advocate for the concept of “Human-Friendly
and KIKAI-Friendly”, and work hard to be as useful as possible in solving
the problems and concerns of our customers.
We would appreciate it if you would continue to provide your warm support
for us at ISOWA.

┏━┳━━━━━━━━━━━━━━━━━━━
┃Ⅱ┃ Open House digest -booths-
┗━┻━━━━━━━━━━━━━━━━━━━

At the Open House, we set up booths which explain ISOWA’s improving
corporate culture, technology, services, and machines, in addition to
the booths for the CF60 + KOHLER Water Deck and IBIS, which visitors
were allowed to visit as they pleased.
These booths are briefly introduced below.

◎ Special Jury Award, the Most human touched company award
At the Eighth annual “Japan’s Most valuable Company Awards”,
we won the Special Jury Award.

◎ eco-WA
This is our project of spreading, among our company and to persons
who visit our company, with environmentally-friendly activities such as
reducing energy and waste, planting trees at the company,
collecting waste around the company, and greeting activities.

◎ iEM2 (Corrugator Production Controller)
This is a production controller that has been further improved
by incorporating requests from customers, such as the display
of production information by using mobile devices, traceability functions,
and the addition of parameters which correspond to product quality.

◎ DC3 exhibit
Exhibited a rotary die cutter sold by ISOWA in 1967, and showed
visitors the history of the development of new value.

◎ Introduction to maintenance that can be performed by customers
We set up a booth which introduced maintenance that can be
performed by customers.
There, we introduced inspection methods we would like customers
to perform so that they can retain machine performance and maintain
stable productivity.

Would you like to see the results of the questionnaires we conducted
on the attendees of the Open House, as well as the impressions
and thoughts from the project members?
Please stay tuned to the next issue.

—————————————————————
Open House 2018
From President Isowa’s Blog, ISOWA DIARY
—————————————————————
We had an annual open house event last week.
170 customers visited this year.

▼To read more about it, visit the below website
(President Isowa’s blog, ISOWA DIARY)
http://h-isowa.blogspot.com/2018/12/open-house-2018.html

* * * * * * * * * * * * * * * * * * * ** * * * * * * * * * * * * * * * * * * *

We thank you for reading through the ISOWA NEWS LETTER.
How did you like our press letter?
If you have an interest in a particular subject,
please kindly inform us. We are willing to bring your subject to the press.

——————Copyright(C) 2009-2018 ISOWA Corporation—–

Vol.116:Interviews about department assignments of new employees

———————————————–
ISOWA NEWS LETTER
2018/12 Vol. 116
———————————————–

The ISOWA NEWS LETTER is a newsletter for the benefit
of special customers only.
Each month we bring you information about our company
and its products – information you won’t find on our home page
or in our catalogs.
We hope the ISOWA NEWS LETTER will help you feel closer to us.
─┬───────────────────────────────────────────
1├ Interviews about department assignments of new employees
2├ ISOWA’s Historical Heritage
From President Isowa’s Blog, ISOWA DIARY
─┴───────────────────────────────────────────
Hello, everyone. This is Matsumura from Export Department

I went out on a business trip abroad at the end of October.
After arriving at the airport, I got on a train to head to my final destination.
It was on the train that I realized that I had lost my mobile phone.

Judging from my current situation, I guessed that it was stolen from me
right before I boarded the train from the platform.

Losing my mobile phone which contained important information
was a shock to me, and I ended my business trip among days
that were full of anxiety and reflection.

I felt that I should have been more careful,
and next time I will use a neck strap so I can keep my mobile phone
on me at all times.

To all of you who are reading this, please be careful.

And now, let’s turn to Vol. 116 of the ISOWA NEWS LETTER.
We hope you like this edition.
—————————————————————————————————-
Interviews about department assignments of new employees
—————————————————————————————————-
Hello!
This is Kurata, a sale representative of the Customer service
Department.

Half a year has already passed since the start of this new fiscal year.
This year is my second year since joining the company.
At this exact time last year, I accompanied a staff member of
Engineering G and engaged in machinery installation work.
I clearly remember frantically keeping up with the atmosphere
of the work site while experiencing the summer heat inside of the factory.

Assignments to departments for this year have been decided,
and the thoughts and ambitions of 10 new staff members
who have taken their new first steps are introduced in this issue.

[Y. H] < Adjustment and Installation Department >

In my training thus far, my aim has been to understand the job content
and role of each department, but I am now working hard to
understand things, by asking questions until I understand and
by continuously asking myself “why”, so that I will be able
to explain what I have learned from senior staff to our customers.
Therefore, in the future, I would like to become able to explain things
in a way that will be easy for junior staff to understand.

At first, I would like to ask many questions as I discover things
that I do not know.
Confident that I am the one who knows the most about this machinery,
I will work hard toward my goal of being one of the ISOWA people
who can answer the questions of our customers.

[H. MZ] < Adjustment and Installation Department >

Every day, I have been frantically keeping up with the senior staff.
Approaching training with the attitude that I would be content with
being assigned to any department, I had intended to understand
the work of each department. However, after being involved in actual
work, I felt that I should not underestimate work training.

I recognize that there are so many things to memorize, and I am
working hard to learn what I do not know. Going forward,
I would like to increase the work that is entrusted to me as much
as possible, and become able to confidently tackle my work.

In order for me to achieve this goal, I feel that I need to grasp
my own level and solve problems one at a time.
A theme for me going forward will be to continue to always have
the aspiration to improve my work.

[A. T] < Export Department>

I have learned how to proceed with my work from the senior
staff and made a manual, and by actually performing the tasks
from watching and following the examples of the senior staff,
it would be the time to finish my work in an instant.

During training, I was keenly aware of my lack of basic knowledge
of machinery. For example, when I translated notes for a change
in specifications to English, I first had to have each piece of
machinery terminology that I didn’t understand carefully explained
to me. Even when I attended a meeting about the specifications
with the Engineering Department, I couldn’t even read the specifications.
So, thanks to the assistance of the senior members and my colleagues,
I started to learn the terminology bit by bit.

First, I would like to steadily memorize each item one by one,
to become able to tackle my work confidently.

[M. K] < Design Engineering Department >

Currently, my duties are observing die cutters, understanding
structures, and helping with the development of test machines.
My knowledge of machinery and electronics are both insufficient,
thus I am not even used to how I should proceed with my work,
so my goal is to first grow accustomed to my current environment
and job and to then become able to think and act on my own.

Together with my superior and the senior members, I have set the
lofty goal of becoming proficient in both mechanicals and electricals,
and I would like to work hard toward achieving that goal.
Design Engineering Department does not only work in machine design,
but also sometimes goes out to perform installation work or repairs.
In the future, I too will go visit customers.
I would like to become able to understand what customers want
and what they are troubled by, and to then respond.

[K. A] <Assembly S>

My duty every day is to put forward my best efforts at the instruction
of Mr. I at the Assembly Dojo.
I have experienced a lot this month by using various tools,
going to the Komaki Factory, and the like.
Going forward, I would like to absorb many techniques from my
superior and the senior staff, increase my capabilities
as much as possible, and become able to work at customer sites.

First, I will work to get my slinging license.

[H. MN] <Design S>

The three things I am currently focused on achieving are:
learning about the machinery of ISOWA, increasing my skills
in design and drafting, and memorizing the fundamentals of
the corrugated paper industry.

Specifically, my training for becoming able to imagine a machine
by looking at an engineering drawing is to color-code each part
of the assembly diagram and look at the actual machine while
checking the color-coded drawing, and to practice CAD operations,
I do design, construction, and the like of plates and brackets for
mounting measuring equipment.

I have decided that the first three years for me will be the period
during which I lay my foundation.
At this point, I would like to create a solid foundation and continue
to grow daily by taking on many challenges, experiencing failures,
and reflecting back on what I have done, in order to be able to
develop good machines.

[S. TK] <Purchasing Department>

Currently, my duties are mainly focused on shipment processing
and billing. There are various types of parts which comprise
the machines of ISOWA, and the delivery dates and inventory
status of each of them are different. In order for those who work
at sites to be able to smoothly proceed with their work,
I determine how to set delivery dates and the kind of information
that should be picked up and passed along. However, there are
still some areas where I lack knowledge, such as regarding the parts
and the flow of duties of workers at the sites, so I still cannot perform
my work by myself.
My goal is for the company to feel at ease with entrusting this work
to me.
Therefore, even while I am learning the fundamentals, I would like
to search for the areas that I am proficient in and in the future,
I would like to have a job where I am one of the most important
staff to lead it.

[T. M] <Machining Department>

I am currently engaging in machining using lathes and milling
machines as my main work.
I would like to continue working hard to learn difficult machining
methods that I did not learn while in training and machining methods
that will allow me to make products according to dimensional tolerance,
and become able to perform my work quicker, even if just by
a single second, and more efficiently.

Also, I now only work with lathes and milling machines, but
I would like to become one of the almighty ISOWA people
who is permitted to work until I am at the level where I could
pass the National Trade Skills Test of another type of machine.
Now, I fail often, and I am still a beginner, but I am working hard
to quickly become a full-fledged member of the company and
provide high-quality products.

[S. TD] <Machining Department>

I have become more aware of my responsibility for each of my actions.
During transport of materials, incorrectly positioning material
in the engineering drawing
may lead to machining that is different from what is shown
in the engineering drawing during the next process,
so I have been tackling my work with a particular sense of responsibility.

Thus far, I have given top priority to safety when practicing
machine operations, but now, in addition to naturally handling
machinery safely and correctly, I have started performing my
work while also keeping efficiency on my mind.

First, I would like to carefully tackle each item one by one so that
I can accurately perform the work that is given to me.

[K. I] <Assembly Department>

Currently, I am learning various things from Mr. I,
who is a trainer of the Assembly Dojo.

My current goal is not to forget the things that Mr. I has taught
me and to make them my strength. After assignment, Mr. I
immediately told me that “For now, during the year, we will
practice various things, with the methods of tools and electric tools
at the dojo, but you will probably forget them.” Therefore, I must
always keep those things in mind.

I was taught many things, but I felt that it was difficult for me to
think about them and then master them through experience.
However, in order to quickly become a full-fledged member of
the company, I would like to continue absorbing as many things as possible.
How about that?

During training at ISOWA, trainees first visit each department to
learn about the connections between them and the work performed
at them, and then the trainees are assigned to a department in July.
Currently, the new employees who have undergone training are
tackling their work daily while specifically thinking about how to
reflect their own ideas into their work.
Such growth is the result of ISOWA people conducting training
while respecting the ideas of these new employees.
By all means, look forward to these new ISOWA people who will
fulfill new roles in the foundation cultivated by ISOWA thus far.

Thank you.
—————————————————————
ISOWA’s Historical Heritage
From President Isowa’s Blog, ISOWA DIARY
—————————————————————
The machine being installed inside ISOWA’s main shop.
It’s one of our greatest machines of all time from ‘60s.

▼To read more about it, visit the below website
(President Isowa’s blog, ISOWA DIARY)
http://h-isowa.blogspot.com/2018/11/isowas-historical-heritage.html

* * * * * * * * * * * * * * * * * * * ** * * * * * * * * * * * * * * * * * * *

We thank you for reading through the ISOWA NEWS LETTER.
How did you like our press letter?
If you have an interest in a particular subject,
please kindly inform us. We are willing to bring your subject to the press.

——————Copyright(C) 2009-2018 ISOWA Corporation—————–

Vol.115:Finally achieving the 100th IBIS Machine 2

———————————————–
ISOWA NEWS LETTER
2018/11 Vol. 115
———————————————–

The ISOWA NEWS LETTER is a newsletter for the benefit
of special customers only.
Each month we bring you information about our company
and its products – information you won’t find on our home page
or in our catalogs.
We hope the ISOWA NEWS LETTER will help you feel closer to us.

─┬─────────────────────────────────
1├    Finally achieving the 100th IBIS Machine 2
2├ Comrades in Corporate Reform
From President Isowa’s Blog, ISOWA DIARY
─┴─────────────────────────────────

Hello! This is Nagai of the Overseas Service Department.

November is the season during which the red autumn leaves
are at their most beautiful, but are you aware that Japan is
an astonishingly long island nation, approximately 3,000 km
from the north to south islands?
Hokkaido to the north is at the same position as Montreal,
Canada, 45 degrees north latitude, and there is already news on TV
about its first snow of the year.
On the other hand, Okinawa, the island to the south, which is
at the same position as Disney World in Florida, is surrounded
by many beautiful coral reefs, and during November, as the sea is quiet,
it is a diver’s paradise.

Mt. Fuji, which is 100 km to the west of Tokyo, had its first snow to
settle at the peak of the mountain at the end of September.
During November, elegant Mt. Fuji, with its fresh air and snow cap,
is enjoyable and amazing, even from afar.

Japan, stretching a long distance from south to north,
is an island nation with four seasons, is surrounded by the sea,
and has an abundance of greenery.
However, were you aware that it is possible to easily go through
the Japanese Alps, 3,000 meters in height, by train within
two or three hours?

Now, I think it would be nice if there were no earthquakes or typhoons,
but wouldn’t that be hoping for too much?

I am talking with my family about our trip plans for next year,
and the top candidate is a castle town, with a castle and townscape
as they were during the Middle Ages, and with beautiful cherry blossoms.
I am now looking forward to the cherry blossom season next year.
And now, let’s turn to Vol. 115 of the ISOWA NEWS LETTER.
We hope you like this edition.

—————————————————————–
Finally achieving the 100th IBIS Machine 2
—————————————————————–
Hello, everyone!

In last month’s issue, with the welcome of the achievement
of the 100th IBIS, I interviewed two developers about their
difficulties and joy during the development, and such an episode
characteristic of developers, of their difficulties and joy leading up
to the IBIS boom, filled myself as well with emotion.

This month’s issue continues with the two developers from
last month’s issue, with comments on the welcoming of the 100th IBIS,
the hopes for the 200th IBIS, and their dream as developers.

Also, I interviewed the salesperson responsible for the 100th IBIS,
and learned about his intense feelings concerning that time.

Please have a read through it when you have time.

┏━┳━━━━━━━━━━━━━━━━━━━━
┃II┃ Interview with People in Charge
┗━┻━━━━━━━━━━━━━━━━━━━━

The persons responsible for the machine design and electric design,
who were deeply involved in the development of the IBIS,
looked back to that time.

4. Comments on the welcoming of the 100th IBIS
5. Hopes for the 200th IBIS and dream as developers

[Mechanical design engineer S]

4. Comments on the welcoming of the 100th IBIS

We are extremely grateful for your praises of the IBIS.
We believe that the reason why the IBIS has been able to
grow thus far is thanks to ISOWA people sincerely listening
to the voices of our customers and continuing to work on problems
without giving up.
We also think that there are many things we have yet to
achieve, but we think you can definitely look forward to the IBIS
which continues to grow
5. Hopes for the 200th IBIS and dream as developers

The IBIS is full of the passion of ISOWA people.
We think that it is the accumulation of carefully manufacturing
each machine in order to benefit our customers.
Our dream is to produce “machines that make our customers happy.”

[Elec. Design engineer N]

4. Comments on the welcoming of the 100th IBIS

In recent years, the IBIS is the only piece of finishing equipment
by ISOWA to exceed 100 units. We frankly think that the fact
we were able to achieve that in just under 10 years is amazing.
We don’t think we would have seen such a number without
the collaborations of all of you involved in the sales,
engineering, manufacturing, service, and other departments,
as well as our vendors.
We would like to say, “Thank you! Congratulations!” to all of you
who were involved! (However, isn’t this number just a passing point !?)
5. Hopes for the 200th IBIS and dream as developers

We do not know if the IBIS will continue to progress as is,
thereby welcoming the 200th unit, or if its technology will be
succeeded by the next generation (or model).
At the very least, we think we must continue with the concept of
“i Machine”. I also would like to put forth my best efforts to
grow together with the IBIS (However, I don’t want to get any older…).

Also, I interviewed the salesperson responsible for the
commemorable 100th IBIS.

[Salesperson S]

1. Joy during the business negotiations and after delivery of the IBIS

After delivering an IBIS to a customer who had no previous
dealings with ISOWA, I felt extremely happy when the customer
praised the IBIS by saying, “The IBIS is an amazing machine
which surpassed our expectations. We are glad that we selected
an IBIS from ISOWA.”
As a salesperson, that was also the first customer who, motivated me
to think “I will put forward my best efforts for anything
if it is for the customer!”
Also, I felt glad when another customer praised the IBIS
by saying that, “Our image of ISOWA completely changed
after we introduced the IBIS. To be honest, we only had
an image of the older machines, but you have become
able to produce very good machines.”
2. Difficulties during business negotiations and
after delivery of the IBIS

At the initial development of the IBIS as well, there were
factors which did not sufficiently meet the demands of customers,
and adjustments were made after delivery. We felt terrible for
our customers in such events.

Also, by using some existing machines, such as a prefeeder
and a tying machine, we were unable to sufficiently exert
the performance of the IBIS, something with which customers
were not satisfied.
Such introspection has become a major asset in our current
business activities.

3. Thoughts as the salesperson responsible for the 100th model

The 100th IBIS was delivered to a customer outside of Japan.
Being involved in the turning point of the 100th model as
the Export Department is something that made me feel happy.
I would like our customers to improve their productivity with IBIS,
satisfy all of their employees, and hear them say, “I want to buy
another IBIS” 10 or 20 years later.
I joined the company in the year during which the first IBIS
was delivered to a customer (2008).
My own growth may not have kept up with the growth of the IBIS,
but the fact the IBIS has been praised by so many customers
brings me happiness. Compared to the number of IBIS units
operating within Japan, the number outside Japan is low.
As a person involved in international sales, I would like to
work hard to propose the IBIS to more customers
and have more IBIS in their facilities.

┏━━┳━━━━━━━━━━━━━━━━━━
┃III ┃ IBIS won’t stop
┗━━┻━━━━━━━━━━━━━━━━━━

With regards to the IBIS, which finally welcomed its 100th unit,
all of them are like the children for ISOWA people.

We are extremely happy to hear stories from our customers
about how well the IBIS performs. We will continue advancing
the IBIS, without stopping, to provide “new value” to our customers.
ISOWA will not stop, so that we can see the smiling faces of our customers.

Finally, we would once again like to extend our gratitude to
all of you who have helped the development of IBIS thus far.
We would be grateful for your continuous support.
—————————————————————
Comrades in Corporate Reform
From President Isowa’s Blog, ISOWA DIARY
—————————————————————
As our labor union reshuffled its organization last month,
the officials have changed and rejuvenated.

▼To read more about it, visit the below website
(President Isowa’s blog, ISOWA DIARY)
http://h-isowa.blogspot.com/2018/10/comrades-in-corporate-reform.html
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

We thank you for reading through the ISOWA NEWS LETTER.
How did you like our press letter?
If you have an interest in a particular subject,
please kindly inform us. We are willing to bring your subject to the press.

——————Copyright(C) 2009-2018 ISOWA Corporation—————–

VOl.114: Finally achieving the 100th IBIS Machine 1

———————————————–
ISOWA NEWS LETTER
2018/10 Vol. 114
———————————————–

The ISOWA NEWS LETTER is a newsletter for the benefit
of special customers only.
Each month we bring you information about our company
and its products – information you won’t find on our home page
or in our catalogs.
We hope the ISOWA NEWS LETTER will help you feel closer to us.

─┬───────────────────
1├ Finally achieving the 100th IBIS Machine 1
2├ How innovation happens
From President Isowa’s Blog, ISOWA DIARY
─┴───────────────────

Hello! Greetings from Mr. Hirofumi Ogura, Overseas Department.
Hot summer is over. How did you spend your summer holidays?
The number of tourists visiting Japan from overseas has been
increasing year by year. This year is expected to see the highest
number of foreign visitors in the past.
The purposes for visiting Japan may vary from tourist to tourist.
Many visitors suggest that their love of Japanese anime which
brought them here.
I myself also grew up with anime in the childhood.
Many Japanese anime productions depict the future,
including robot anime series.

Among many anime works, the most impressive work that
I still remember “Mobile Suit Gundam.” This Mobile Suit Gundam
is an anime depicting the battle between some people living
in the universe and those living on earth when humans began to
live in the space.
In this war, a humanoid robot weapon (mobile suits),
“Gundam”, was created as one of the kinds of robot weapons.
This anime, a human drama, depicts people manipulating
the mobile suits, fighting and growing.
In Japan, there is persistent popularity regardless of generations,
and even the statute of a life-size Gundam has been produced and decorated.

As for the life-size Gundam picture, take a look of this.
https://momomon.club/omoshiro/odaiba-unicorn2

Recently Gundam has become more popular overseas.
An American film company recently announced that they would
produce a movie of this TV anime, “Mobile Suit Gundam.”
This time it will be a live action version rather than an anime.
It is the first time for the work to be made into a live action film.
Although details, such as release date, are not announced yet,
I am already looking forward to it.
If this work is made into a film and screened – You must watch it!

And now, let’s turn to Vol. 114 of the ISOWA NEWS LETTER.
We hope you like this edition.

—————————————————————————
Finally achieving the 100th IBIS Machine 1
—————————————————————————
Hello, everyone!

Flexo Printer “IBIS” has been receiving favorable feedback
from many customers.
The IBIS machines have finally exceeded 100 orders,
reaching the triple digit!

It’s not ISOWA’s policy to unnecessarily expand the assembly
line capacity. This corrugated paper manufacturing facility has
a super long renewal cycle of 20 years.
To ensure our customers to use the facility for such an extensive
period of time, we believe that the company need to survive and grow
steadily rather than simply repeating unnecessary expansion and reduction.

Based on this fundamental concept, we are very proud that,
despite the limited production capacity, we were able to provide
the 100 machine units over the past decade.

The other day, Mr. Hideyuki Isowa, President visited a customer to thank
them for ordering IBIS. The customer spoke to him,

“Now we see IBIS everywhere. I’m sure IBIS is booming, isn’t it?”

This is all because of your great support extended to us day by day.
Thank you very much.

Since the development, many efforts have been made to evolve
IBIS and present new values. There are stories to be passed on
as many as the number of IBIS machines. In this issue,
we would like to look back on the history of IBIS through interviews
with the developers in those days, and salespeople who dealt with
the 100th IBIS machine. A lot of episodes that now they can talk about,
such as their passion for the development and untold hardships.

Please read through it when you have time.

┏━┳━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
┃I┃ History of IBIS
┗━┻━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

In July 2007, the development of IBIS started.
To develop a New Flexo Folder Gluer, one machine that
can produce various types of cases –It was the passion that
drove us to the development of IBIS.
Unlike conventional ISOWA’s projects for the development of
new machines, we raised opinions, not only from design
related, but also across the departments. We, as the whole company,
worked together to crystallize the thoughts and ideas of ISOWA into “IBIS.”

At the beginning of the development, we might not have met customers’ expectations.
In an effort to help our customers,
however, we have repeatedly made improvements one by one.

And now we feel that we have developed a printer that we can
present with confidence to any customer. Including IBIS,
ISOWA calls our machines “i Machine,” meaning we developed
them with passion.

The name, “i Machine”, includes three different concepts:
“i” for ISOWA, “i” for the subject I, and i (synonym for the
Japanese word “ai” or “love”) by our customers.

Also, “i” of “i Machine” is written in lowercase. The lowercase
“i” also shows the shape of a human. Here, you can see the passion
for a “human” which is also the fundamental business philosophy upheld
by Mr. Isowa for 30 years.

As a member of ISOWA people, the CEO himself wrote the logo and
acknowledged his determination as the following. That is, “i (human)”
sincerely faces against a “machine” with the feeling of awe, repeating
the dialogue with the machine as if talking to a real human, maturing
and creating new values.

We ISOWA people face IBIS day by day with such passion.

[History of IBIS Development]
July 2007                               IBIS development started
January 2009                      The First IBIS Machine was completed/started operation
(Open / Close-type Printing Unit / Two-stage Counter Ejector)
May 2010                             Over Stacker was developed
December 2010                  Fixed-type Printing unit was developed
March 2011                         One-stage Counter Ejector was developed
January 2013                      Chambered Doctor Blade type was developed
October 2013                       2-UP capability (with wooden Die) Printing Unit was
developed
September 2014                 Edge Opener was developed
December 2016                  Batch Separator was developed
January 2018                      2-UP Feed (Variable Lead Edge) Feeder was developed

┏━┳━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
II┃ Interview with People in Charge
┗━┻━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

We interviewed two members of staff in charge of the mechanical
and electrical design. These members who were deeply involved in the
development of IBIS recalled the days back then.

1. Difficulties you had during and after the development.
2. The best experience you had during and after the development.
3. Memorable events during the development

【Mechanical design engineer S】
1. Difficulties you had during and after the development.

In my third year at the company, I was so excited to be able to
get involved in the major development project. Thus, initially,
I was getting ahead of myself and trying to do this and that.
However, once I tried to get rolling, I found that many of the
ideas are only based on ambiguous images like “I wish they were.”
I was not able to see how to realize them, struggling with difficulties
for a while because, even when looking back at the day’s work, I found
we were not able to make any progress.
Also, shortly after the development, there were times that we could not meet
our customers’ expectations and felt very sorry to disappoint them.

2. The best experience you had during and after the development.

Although we wanted to give it a try, there were only a few
that we were able to put into realization. The path for it was also
paved with many failures. However, I remember I was so excited
when, overcoming all those difficulties, the product what I expected
was completed. In order to repay the support that we’ve received
from many people, we must develop IBIS to be a better i Machine.
With such a belief, I was more committed to my work.

3. Memorable events during the development

Early on, when we started assembling the First IBIS Machine, we found
a serious failure where a specific component was not installable.
Delivery might take some time for the element; usually, close to
one month. Even if we decided to manufacture the part from the beginning,
we would fall behind the schedule significantly.
Not knowing what we should do to cope with the problem, we were
entirely at a loss, then a senior worker lent a helping hand to us.
It was something memorable for me because thanks to the support,
we were able to make a successful shipment without delay.
【Elec. Design engineer N】
1. Difficulties you had during and after the development.

At the time of the launch of the project, the target customers that
we were trying to sell were somewhat different from the current ones.
Thus, we were promoting the development based on “cost” conscious.
I remember that we made calculations over and over trying different
means and methods before making decisions.
Even after the First IBIS Machine was shipped, the project members
met many times to discuss, focusing on developing higher-value and
lower priced machines by using new methods such as VE
(Value Engineering) and standardization.

2. The best experience you had during and after the development.

In those days, a member who was involved in the sales and installation
said, “To be honest, I felt reluctant to sell IBIS at first.”
As the words show, it was very distressful for us, too, because of the troubles
the machines caused our customers until the successor machines to
the First Machine got off the ground.
Still, our efforts in improvement and enhancement allowed
the machines to become gradually stable; enough to receive
an evaluation from the industry as “ISOWA’s IBIS is good.”
Now it has grown to achieve the 100th Machine.
Now, I don’t have any anxiety or negative feelings at all when
IBIS is shipped. That is something that I feel the happiest.
So, I certainly feel more confidence in IBIS these days.
3. Memorable events during the development

I received advice from late Mr. Eiichi Isowa (then advisor)
as necessary from the beginning of development until right before his passing.
One of the most memorable advice for me was
“we must have enough discussion with our customers regarding
why they are going to introduce IBIS, what kinds of expectations
they have, and we must fully understand what they think!
It is very important for both our customers and ISOWA to speed up
the launch of the machine!” Hinted by his words, ISOWA started
to provide “preliminary research” so that our engineers can understand
the production situations surrounding our customers before the delivery
of our machines. That passion has been inherited and still thoroughly
alive, and it has become a driving force that allows a full-scale production
immediately after the installation of IBIS.
How did you feel about the interviews?
In the next issue, we will ask these two developers we interviewed
this time, to share their comments on the achievement of the 100th Machine,
their thoughts towards the 200th Machine, and their dreams as developers.
Furthermore, we will also introduce interviews with a salesperson,
who was responsible for the commemorating 100th machine.

Stay tuned for the next issue!
—————————————————————-
How innovation happens
From President Isowa’s Blog, ISOWA DIARY
—————————————————————-

When I was walking around the shop the other day,

I found a few people doing something by the machine.
▼To read more about it, visit the below website
(President Isowa’s blog, ISOWA DIARY)
http://h-isowa.blogspot.com/2018/09/how-innovation-happens.html

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

We thank you for reading through the ISOWA NEWS LETTER.
How did you like our press letter?
If you have an interest in a particular subject,
please kindly inform us. We are willing to bring your subject to the press.

——————Copyright(C) 2009-2018 ISOWA Corporation—————–

Vol.113:2018 Introducing Our New Employees Part 2

———————————————–
ISOWA NEWS LETTER
2018/9 Vol. 113
———————————————–

The ISOWA NEWS LETTER is a newsletter for the benefit
of special customers only.
Each month we bring you information about our company
and its products – information you won’t find on our home page
or in our catalogs.
We hope the ISOWA NEWS LETTER will help you feel closer to us.

─┬─────────────────────────────────────
1├ 2018 Introducing Our New Employees Part 2
2├ A scene from pre-shipment inspection
From President Isowa’s Blog, ISOWA DIARY
─┴─────────────────────────────────────

Hello, everyone. It’s nice to meet you!
This is Akari Tsurumoto. Since July, I have been officially
assigned to the Export Department. It is already
four months since I joined ISOWA as a new employee
in April this year and I am learning new things every day
and trying frantically to keep up. Since this year’s rainy
season ended, Japan’s heatwave has pushed temperatures
to record levels, making me realize I can’t live without an air
conditioner. The “feels like” temperature goes over 40 degrees
during the day. Going outside is like stepping into a natural sauna
and after just a 5-minute walk, I’m dripping with sweat.
To help me get through this fierce summer, I keep my fridge
at home stocked with a bit more upmarket ice cream than I would
normally buy, and I have been buying more brightly colored
clothes than in spring and planning to go to the beach with friends.
I want to do all the things you can only do in summer and enjoy
this summer with a smile. How do you plan to spend August?

And now, let’s turn to Vol. 113 of the ISOWA NEWS LETTER.
We hope you like this edition.

——————————————————————————
2018 Introducing Our New Employees Part 2
——————————————————————————

Hello.
In the last issue of the ISOWA NEWS LETTER, I introduced
some of the new employees who joined ISOWA this year.
In this issue, I would like to introduce three new mid-career
employees who have also joined the ranks of ISOWA people
and to present views on mid-career hiring at ISOWA.

ISOWA’s new employee recruitment activities value above all else
finding students who empathize with ISOWA’s corporate philosophy,
namely “Creating a company with the best corporate culture
in the world that makes us and our families happy.” It is just over
ten years since we started recruiting with a focus on finding such
students and thanks to this company-wide push, ISOWA’s corporate
culture and climate have grown to such an extent that they are
attracting the attention of various media and companies.

In these circumstances, why have we now started hiring
people mid-career? I talked to F-san who works in the Service
Section of Customer Department which is closely involved in
mid-career hiring about the background to this situation.
Q1)
Could you tell us what has triggered this mid-career hiring?
Hiring people mid-career wasn’t something that we considered
doing from the beginning. I myself only began wanting to hire
new employees locally (in Osaka) after I was assigned to
the Osaka Domestic Sales Department.

The main reason was none other than a feeling that
local people get along well together.

I myself was transferred here from the head office and
as a member of the Osaka Domestic Sales Department,
I worked really hard every day to support customers
in the Kansai area. However, after witnessing the interchanges
between local Osaka ISOWA people and customers, I felt an urge
to recruit new employees locally and train them as ISOWA people,
both for the sake of ISOWA and the sake of the customers.

The reason is that I felt that, in communication between people
from the same locality, “a good chemistry” or “a sense of unity”
is formed on the spot in no time at all and communication proceeds
very smoothly. In fact, from the standpoint of the customer, it struck
me that local ISOWA people are better at building long and secure
relationships than transferred employees who change every few years.

Based on my experience at Osaka Domestic Sales Department,
I found myself recommending to the company that “each base
should hire new employees like the recruitment activities
of the head office.”

However, even in ISOWA head office’s new employee
recruitment activities, it has taken at least ten years for
mutual understanding and trust between local universities
and high schools to reach its present form. On that basis,
even if the bases started hiring new employees, naturally
the company was wary that, without fostering a relationship
with local universities and high schools, there would be little
probability of coming across students who identify with
ISOWA’s philosophy.

As a result, we concluded that at the present time it is difficult to
1) find students who emphasize with ISOWA’s corporate philosophy, and
2) hire new employees locally.
Q2)
Could you tell us how the three new ISOWA people
came to be employed?
In response to the result of the study that hiring new employees
at ISOWA bases is difficult at the present time, it was decided
to go for mid-career recruitment. But the problem of who to hire
still remained.

And then Hideyuki-san* suggested, why not get current
ISOWA people who understand and empathize with the ISOWA
corporate philosophy to introduce someone (a relative or friend)
who identifies with the ISOWA corporate culture and way of thinking.

So, I immediately contacted the Tokyo and Osaka bases and
Tokyo put forward one and Osaka two human resources that
current ISOWA people could recommend with confidence.
Of course, the company was not so easygoing as to hire them
unconditionally simply on the word of ISOWA colleagues.
Through interviews, we talked frankly about the nature of the work
of ISOWA service technicians, about the challenges as well as the
harsh reality, and whether they really empathized with ISOWA’s
corporate culture and philosophy.

In the end, we decided to hire N-san from Tokyo, O-san and
U-san from Osaka since they have a strong desire to “make
themselves and their families happy.”

They are currently undergoing training at ISOWA head office
and after that, they will be assigned to other sales/service
departments. We sincerely hope that they will build a long-lasting
relationship especially with customers in the Kanto and Kansai
areas and receive their warm, constructive guidance.

(*) In order to create a company with a better corporate culture,
from this fiscal year, we have abolished referring employees
using their managerial positions.
“Hideyuki-san” refers to Mr. Hideyuki Isowa, the president of the company.
For details, please refer to the April 6 article on the ISOWA blog:
https://blog.goo.ne.jp/h_isowa/e/1dd295edbb8b22948d41158afda77bc7
(In Japanese only)

Against this background, here are some comments from the
three new employees who have joined ISOWA.
Q3)
Looking back at the period since you joined ISOWA in April
until today, how do you feel about ISOWA?
Is there any difference before and after joining the company?
• Since April, I have been undergoing training in different
departments. My days are very fulfilling as I am in an
environment where I can learn about the workflow in each
department and build ties with various ISOWA people. (N.O.)

• In my previous job, I was involved in sales. To be honest,
since I didn’t graduate from a technical high school, I was very
nervous at first. But once I joined the company, unexperienced
as I was, many ISOWA people kindly and conscientiously taught
me a lot. The training, too, incorporates excellent programs and
even though it is still early days, I feel that I am making sound
progress. (S.U.)

• After undergoing training in various departments, I returned
to the Service Department in May*. My impression is that ISOWA
people are kind and cheerful. As for the job itself, there is a lot that
is new to me and that I don’t understand, but thanks to detailed
guidance and advice, though it’s hard going, I feel that it’s all
worthwhile. (K.N.)

*K.N.-san joined ISOWA last summer, so he has been
with the company for one year.
Q4)
Since you already have experience as working adults, could you
tell us what you would like to achieve in three years?
• The personnel in the Service Department at the head office
advised me to make myself so indispensable to the Tokyo Domestic
Sales Office in the Customer Department that the staff there would
say, “As long as you’re here, everything is OK!” I really want to be that
kind of person. To achieve that, I need to be more committed to work
than anyone else. I don’t want to spend my time trying to keep up with
someone. I want to do my best I can in my own way and tackle my job
head-on and still be maintaining this stance three years down the line.
(K.N.)

• I want to have as many customers as possible trust and rely
on me and to be able to build relationships where we can discuss
frankly and honestly. The more customers who feel that they can
turn to me at ISOWA if anything comes up, the more rewarding I will
feel my job is. And I want to be a service technician who can be
relied on not just by customers, but by my colleagues. I will do my
best every day to grow into the kind of person who is attractive in
all kinds of ways. (S.U.)

• I think that from around my third year with the company, I will have
a grasp of the business and will start being able to manage my work
by my own approach. In a good sense, I will be more used to the job
by then and the work will gradually become more interesting, but
at the same time, more tasks will be entrusted to me and I will also
have more responsibility. Machines made by ISOWA are widely used
all over the world and if they stop working due to some problems
or other, it is a major inconvenience for many customers.
Based on this fact, in three years’ time, I want to be an ISOWA person
with a sense of responsibility and a mastery of skills and techniques
relating to the machines. (N.O.)

How was it?

When you set ISOWA’s corporate philosophy of “Creating a company
with the best corporate culture in the world that makes us and our
families happy” against your own values, how far can you honestly
empathize with the philosophy? This might well be the focal point
of ISOWA’s hiring activities.

Having said that, I too was captivated by ISOWA’s corporate
philosophy and strongly aspired to join the company. For the
remainder of my ISOWA life, I will devote unremitting effort to
my work every day in order to realize ISOWA’s corporate philosophy.

Finally, let’s look forward to the future growth and success
of the three new employees who have made a new start as
ISOWA people.

———————————————————————
A scene from pre-shipment inspection
From President Isowa’s Blog, ISOWA DIARY
———————————————————————

Ahead of one of the busiest installation seasons of the year,
many customers come visit us for pre-shipment inspection.

▼To read more about it, visit the below website
(President Isowa’s blog, ISOWA DIARY)
http://h-isowa.blogspot.com/2018/08/a-scene-from-pre-shipment-inspection.html

*** * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

We thank you for reading through the ISOWA NEWS LETTER.
How did you like our press letter?
If you have an interest in a particular subject,
please kindly inform us. We are willing to bring your subject to the press.

——————Copyright(C) 2009-2018 ISOWA Corporation—————–